Privacy policy

Effective Date: January 28, 2025

Mobile IV Oasis PLLC values the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, www.mobileivoasis.com and interact with our mobile IV infusion therapy services. By using our Website and or associated third party entities, you consent to the collection and use of information as outlined in this policy.


HIPAA

We are committed to protecting the confidentiality, integrity, and availability of protected health information (PHI). This policy outlines our procedures for ensuring compliance with the Health Insurance Portability and Accountability Act (HIPAA).

  • Confidentiality: We will maintain the confidentiality of PHI and only disclose it as authorized by the patient or as required by law.

  • Security: We implement administrative, technical, and physical safeguards to protect PHI from unauthorized access, use, or disclosure.

  • Access: We ensure that only authorized individuals have access to PHI.

  • Disclosure: We only disclose PHI as authorized by the patient or as required by law.

  • Breach Notification: In the event of a breach, we will notify affected individuals and the Secretary of the U.S. Department of Health and Human Services (HHS) as required by HIPAA.

Information We Collect

We collect both personally identifiable information (PII) and non-personally identifiable information (non-PII) from visitors to our Website.

Personally Identifiable Information (PII)

PII refers to information that can identify you individually, including, but not limited to:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Health information related to services provided (e.g., medical history, allergies, medication and treatment preferences)

We collect PII when you:

  • Contact us via the "Contact Us" form

  • Sign up for our newsletter or other communications

  • Schedule an appointment or request mobile IV services

  • Provide feedback or communicate with us in any other manner

Non-Personally Identifiable Information (Non-PII)

Non-PII is information that cannot identify you individually. This may include:

  • IP address

  • Browser type and version

  • Device information

  • Time and date of visit

  • Pages visited on the Website

  • Referring/Exit pages

  • Geographical location (city, state)

We collect non-PII using cookies and similar tracking technologies to improve our Website and services.

How We Use Your Information

We use your personal information for the following purposes:

  • To provide and improve our IV infusion therapy services

  • To respond to your inquiries and requests

  • To communicate with you regarding appointment scheduling, reminders, and confirmations

  • To send promotional materials, newsletters, or other information (if you have opted in)

  • To comply with legal and regulatory requirements, including state and healthcare mandates

How We Protect Your Information

We take the security of your personal information seriously and employ industry-standard physical, technical, and administrative safeguards to protect it. While we strive to maintain a secure environment, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

  • With healthcare providers: If required to deliver our services or if you have consented to share information for treatment purposes.

  • With third-party service providers: We may share your information with trusted partners who assist in operating our Website, processing payments, or providing other services on our behalf. These third parties are required to keep your information confidential.

  • Legal requirements: We may disclose your personal information when required by law, such as in response to subpoenas, court orders, or other legal processes.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies help us personalize your visit, analyze trends, and improve the functionality of the Website. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of the Website may not function properly without cookies.

Your Rights and Choices

You have the right to:

  • Access your personal information: You can request a copy of the personal data we hold about you.

  • Update or correct your information: If your personal information changes, you can contact us to update or correct it.

  • Opt-out of marketing communications: If you no longer wish to receive promotional emails or newsletters, you can unsubscribe at any time by following the unsubscribe link in the communication or by contacting us directly.

  • Request deletion of your information: In some cases, you may request the deletion of your personal information, subject to applicable laws and retention requirements.

Children’s Privacy

Our Website and services are not intended for children under the age of 14, and we do not knowingly collect personal information from children under 14. If you believe we have inadvertently collected information from a child, please contact us so we can delete it. All treatment for adolescents a consenting adult will have to sign a consent form and be present during the treatment.

Third-Party Links

Our Website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

MobileIVOasis, PLLC
Email: mobileivoasis@gmail.com
Phone: (413) 977-3657